Contact Us


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Connect with a UCBCares associate.

UCBCares Associates are healthcare professionals (nurses and pharmacists) and experienced customer care specialists, specially trained on UCB products and disease states, product safety and quality, and financial assistance. UCBCares aspires to deliver an exceptional caring experience with a solution mindset. Below are the many ways you can connect with UCBCares based on your preferred communication channel.

  • Hours of operation: M-F 8am-6pm ET, with 24/7 after hours call.
  • 1-844-599-CARE (2273)
  • 1950 Lake Park Drive,
    Smyrna, GA 30080
  • @UCB_Cares
  • 1-770-970-8859


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Submit your product-related question through the UCBCares online portal below.

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