UCBCares associates are healthcare professionals (nurses and pharmacists) and experienced customer care specialists, specially trained on UCB products and disease states, product safety and quality, and financial assistance.

Financial Assistance

UCB offers several financial assistance programs to help those patients that qualify lower the cost of obtaining their medications.

If you are a patient taking BRIVIACT®, VIMPAT®, CIMZIA®, NEUPRO® and wish to explore financial solutions and assistance please click the button below.

Medical and Product Information

UCBCares is a team of knowledgeable and experienced healthcare providers (nurses and pharmacists) and customer service professionals who are specially trained on UCB products and related disease states. Click on this option/box, if you have any product related inquiries or solutions you are seeking or if you are experiencing any side effect or product quality issue.

Please submit your UCB product or service related question online. In addition to submitting questions via our online portal, you may also contact us directly toll free at 1-844-599-CARE (2273).

Clinical Trials

In the search to understand, prevent and treat disease and in the development of new drugs, clinical trials involving healthy volunteers and patients play an essential role. UCB is committed to sharing information on clinical trials and making study results publically accessible. Please visit UCB.com for detailed information.

UCB Educational Programs and Corporate Funding

At UCB we are committed to improving patients' lives and advancing scientific research and medical knowledge. We support a variety of initiatives through our external funding programs, including Donations, Grants, Investigator-Initiated Studies, and Sponsorships.

To learn about global opportunities, please click here to visit the global website.


As part of our commitment to patients and to further the understanding of severe diseases, UCB supports a number of online and social communities for patients and their families to connect to a variety of resources for support. The following is a description of these resources.


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Click on the name to link to more information on the below listed products. For more information on any product you do not see listed, please contact UCBCares toll free at 1-844-599-CARE (2273), or you may also submit questions online.

Click here for Contact Information By Country